IT Support Raleigh

Strategic Solutions has provided best-in-class technical support services to various business industries throughout Raleigh city since 2001.

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24/7 IT Support Provider in Raleigh

Strategic Solutions is the premier provider of IT support for the business owners of Raleigh City. We offer unbeatable IT support services to develop your modern business.

Our dedicated IT support Raleigh team will do anything to provide the best IT support you need. Whether you have an easy or a complex issue, our IT experts team is always available to make the workday uninterrupted by technical difficulties. We are dedicated to ensuring the seamless operation of your IT systems around the clock. Our comprehensive services are designed to support your business and maintain the continuous functionality of your IT infrastructure.

Drivers of Business Insights

We provide Onsite and Remote
IT Support in Raleigh

We have more than 20 years of experience providing remote and onsite IT support to businesses in Raleigh and the surrounding areas.

We offer on-call remote assistance and are always available and ready to solve your IT issues whenever needed. In addition, our IT support experts will surely improve your network infrastructure’s reliability and performance by regularly scheduled maintenance and monitoring your systems all day.

We are dedicated to ensuring the seamless operation of your IT systems around the clock. Our comprehensive IT support services are designed to support your business and maintain the continuous functionality of your IT infrastructure.

We can manage your infrastructure affordably and seamlessly by applying our award-winning IT solutions. So you will get:

  • Customized IT Solutions
  • Up to 24/7/365 proactive support
  • Support your cloud and on-premise IT
  • Emergency onsite support
  • Compliance support (HIPPA, FINRA, SOX, etc.)
small-businesses

Emergency IT Support

Our Raleigh-based cloud service providers helps you improve your business efficiency and minimize risks by providing you with reliable cloud computing services. We allow you to access the cloud more quickly and efficiently, minimizing threats to your IT systems. In addition, we will help you customize our cloud services to meet your business’s unique needs.

If you’re considering managed cloud services from Strategic Solutions, we offer comprehensive access to a team of Cloud Services Solutions experts and engineers. They will streamline your cloud journey and alleviate the burden and complexity of managing it independently.

There are no surprises for Strategic Solutions Customers

Cyber threats constantly evolve, so you need a system that moves faster than they do. Strategic Solutions’ cybersecurity experts have more than two decades of experience in providing dependable cybersecurity services and are highly dedicated to keeping your business safe.

In addition, they have the knowledge and experience to ensure that your data is protected from hackers, viruses, and other cyber threats. In addition, we helps you with Network and server security, endpoint, and mobile device security in case of Data loss prevention.

IT Support for a flexible rate

IT Outsourcing is quickly becoming the go-to option for small- to medium-sized businesses. Many companies realize that having an in-house IT staff or letting one employee handle all their IT responsibilities is too inefficient.

Keeping an in-house IT team can be too costly for small- to medium-sized businesses, and outsourcing your IT provides many benefits.

You get all of our premium IT outsourcing services for a flexible rate.

If you’re looking for IT outsourcing in Raleigh, let Strategic solutions help. We have a team of experienced professionals set in a local office to service your needs and a nationwide support network to assist any remote or traveling employees as needed, all at one convenient cost.

Consider all the benefits of working with Strategic Solutions for your IT requirements.

  • Pre-planned on-site visits
  • Unlimited remote access and assistance
  • Numerous help desk issues with Microsoft and various other platforms
  • Ongoing server observation
  • Emergency support

IT Help Desk Support

For your small or medium-sized business or organization, we offer an unlimited IT service help desk with professional supplemental assistance and troubleshooting.

Help Desk IT Support in Raleigh

We not only offer on-call remote assistance, but we’re also always available and ready to resolve your issues if needed. In addition, we can significantly increase the reliability and performance of your entire network by performing regularly scheduled maintenance and monitoring your systems all day. Finally, we offer multiple levels of help desk IT support to suit the needs of organizations who want a full- or part-time support desk, need an application or customer service desk, or enjoy a centralized IT support resource center.

With all this in mind, we can save your organization time and money and have to staff an in-house team of computer experts. However, business sense dictates that you should get some outside help for your infrastructure.

professional-it-support

Why Choose Strategic Solutions for IT Support in Raleigh

Technical Expertise

We have an exceptional team of knowledgeable and talented technicians who are capable of handling any technological task. Whether your job is complex or essential, our our IT support Raleigh team can help you complete it successfully. In addition, we also offer a range of additional support services, including emergency service, online help, and a range of other support services.

We take pride in our industry-leading technical capabilities, complemented by our extensive customer support services, which enable us to deliver unparalleled support to our global customer base. Our in-depth understanding of the diverse customs and procedures across different industries empowers us to consistently deliver projects on schedule, without any complications.

Improved Security

Security is one of the most important aspects of any business. That’s why our Raleigh IT support team is ready to help, round the clock. We also offer comprehensive security solutions to help protect the online data of our business clients.

In addition, we help you keep your online presence safe by installing the latest security measures. Our IT support team offers a wide range of support services that will help protect your information from unauthorized access. We provide antivirus software, firewall systems, and more. Our technical assistance is available to you in case of an incident or disruption to your security system.

Reputable History

As a reputed IT Support provider in Raleigh, Strategic Solutions have a proven track record of more than two decades in providing the best support services for the entire IT infrastructure, from system setup to maintenance, network design, and disaster recovery. We understand how important it is for your business to keep running smoothly, and we are dedicated to providing the best possible service.

We offer a range of IT support services that cover everything from system installation and maintenance to network design and disaster recovery. We customize our IT support services to suit the unique needs of each business, ensuring that you receive the precise level of service that you require and deserve. Furthermore, our team of experts is readily available to address your IT concerns around the clock.

Partner with us and get access to our team of local IT experts that prioritize your business goals.

Talk to our IT expert

Our Partners, Certifications and Affiliations

President Of Strategic Solutions

Message from President

“We believe in making technology available in the most dependable, cost effective, and most importantly with “hassle-free” implementation that is engineered towards ensuring that your business remains competitive and ongoing success is possible.”

Signature Of Strategic Solutions President

Jay Strickland
President, Strategic Solutions

“Jason figured out the problem and also showed me the Outlook program so I can stop using it via the web. Awesome. :)”

Katherine KVirginia Physicians for Women

It's always a pleasure speaking with Chris D as he's willing to help and reach out to others when needed. I've had to call SSVA 8+ times in...

Krista PMecklenburg Radiology Associates

Investigated quickly and resolved the situation within a few minutes to avoid a potential spam risk for all staff emails....which it was not...

Leah BCommonwealth Primary Care, Inc.

OUTSTANDING help installing device DTM software & explaining how to see new DTM after install

Jose LChalmers & Kubeck South
Resources

Latest blogs, articles and news from Strategic Solutions

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Webinar
March 14, 2024

Webinar: What is Microsoft Copilot, and what do you need to know to use it safely?

This is an exclusive webinar on Microsoft Copilot adoption. Watch the webinar on-demand to learn how to use it safely, maximize its potential & ensure security.
Case Study
March 7, 2024

Cypress Grove: Unleash Your Potential with Personalized Training

Learn how Cypress Grove partnered with New Charter Technologies to enhance security, productivity, and innovation. Explore our case study now.

Locations We Serve